The New Hampshire Department of Safety is now the seventeenth (17th) customer to implement the OpenFox® Software as a Service (SaaS) solution for their OpenFox Message Switch environment. New Hampshire moved its OpenFox system source data from its previous location in Concord, NH to the CJIS-compliant SOC2 audited OpenFox Data Center in Bolingbrook, IL.
By relocating the system into the CPI SaaS Center, those responsibilities transitioned to knowledgeable CPI staff. New Hampshire and all of our SaaS clients rid themselves of the burden of maintaining older hardware, operating systems, and databases, freeing up their resources to do other duties. CPI’s operational strength and stability provide relief to our clients, who can put all those problems behind them. OpenFox SaaS is a tremendous value for NH.
CPI migrated all existing OpenFox functionality in the NCIS server environments in the NCIS data center to the Linux (RHEL) VM environments in the CPI Data Center. The migration included the following OpenFox solutions:
- OpenFox Message Switching System
- OpenFox Interceptor 3.0
- OpenFox Configurator v7.5
- Operator Aid – non UAC (“OpAid”) v7.5
- OpenFox Archive v2 will be upgraded to OpenFox NextGen Archive
- OpenFox HotFiles (“HFS”)
- Password Reset Web Portal (“PRWP”)
- Sites Automated Monitoring (“SAM”) On Site (“SoS”)
CPI performed the following services to complete the migration:
- Built a SaaS system in CPI’s Data Center to host the Message Switching System
- Transitioned current NH OpenFox data, software, and configurations to CPI SaaS architecture
- Provided one production and one test environment
- Established connections from the SaaS solution to the State communications endpoints for testing and validation of the conversion
- Established a point-to-point VPN tunnel from CPI’s Data Center
- Implemented a vCenter server HA solution for virtual environments
- Performed system integration testing
- Transitioned the new solution into production
